Whether you’re a student, faculty member, or researcher at University College London (UCL), accessing digital resources securely is crucial—especially when working or studying remotely. UCL provides a Virtual Private Network (VPN) service that allows users to connect to the university’s network from anywhere in the world. By utilizing the UCL VPN, you can securely access internal UCL services, databases, journals, and network drives as if you were on campus.
What is a VPN and Why Use UCL’s?
A Virtual Private Network (VPN) creates an encrypted tunnel between your device and UCL’s secure systems. This ensures that the data you transmit is protected against cyber threats and data breaches. For UCL, this means you can:
- Safely connect to internal university resources and servers
- Access library databases and electronic journals restricted to on-campus use
- Use software applications and services licensed only for UCL’s network
Students and staff often utilize the VPN while working from home, abroad during fieldwork, or simply on-the-go when a secure connection is needed.
Who Can Use the UCL VPN?
The VPN service is available to all registered UCL students and staff, as well as affiliated users who have UCL computing accounts. This includes:
- Undergraduate and postgraduate students
- Academic and administrative staff
- Approved research collaborators
Keep in mind, you will need an active UCL user ID and password to set up the VPN.
Step-by-Step: How to Access the UCL VPN
Setting up and using the UCL VPN is both straightforward and user-friendly. Follow the simple steps below:
- Log in to Your UCL Account:
Visit the UCL website and log in with your UCL credentials. - Download and Install VPN Software:
UCL uses FortiClient VPN software. Navigate to the official VPN installation guide provided by the Information Services Division (ISD). Download the appropriate version for your operating system (Windows, macOS). - Install and Configure:
Once the software is installed, open FortiClient and select the option “Configure VPN.” Enter the VPN connection details provided on the UCL setup page. These typically include the VPN server address and your UCL credentials. - Connect to the VPN:
After configuration, click “Connect” in the FortiClient dashboard. Enter your UCL username and password if prompted. Once connected, a secure tunnel will be established allowing you access to UCL’s internal network.
Tips for Troublesshooting Connection Issues
If you encounter issues while using the VPN, try the following:
- Check Your Internet Connection: Make sure your base internet connection is active and stable.
- Update FortiClient: An outdated client may not function correctly. Download the latest version from UCL’s ISD website.
- Re-enter VPN Settings: Verify that the configuration settings are entered correctly (server address, username, etc.).
- Contact Support: If problems persist, reach out to the ISD helpdesk.
When and Where You Should Use the VPN
Although the UCL VPN is a powerful tool, it’s not always necessary to use it. Here are a few scenarios where you should consider connecting:
- Accessing internal research servers or network folders
- Using licensed software off-campus
- Connecting from a public network or unsecured Wi-Fi
- Accessing library e-resources restricted to the UCL network
You don’t need to use the VPN to access public UCL services like Moodle, email (via Office 365), or Portico.
Stay Secure While Connected
Security doesn’t stop at using a VPN. Always ensure your device has updated antivirus software, enable two-factor authentication on your UCL account, and avoid saving passwords on public or shared computers.
Using the UCL VPN responsibly ensures you maintain academic integrity and comply with university cybersecurity policies.
Final Thoughts
In a world increasingly reliant on remote access, tools like the UCL VPN are essential. Whether you’re conducting research, completing coursework, or accessing special software from afar, the VPN helps you stay securely connected with your academic resources. Follow the setup steps, stay aware of when it’s needed, and make use of the support available to enjoy seamless and secure connectivity while part of the UCL community.
