Chatbots have become an increasingly popular tool for businesses to engage with their customers. By using chatbots, companies can provide quick and efficient support to their customers, while also reducing the workload of their customer service teams. In this article, we will discuss five free chatbot platforms that can help businesses improve their customer engagement.
1. Dialogflow
Dialogflow is a chatbot platform developed by Google. It is a powerful tool that allows businesses to build natural language processing (NLP) based chatbots. With Dialogflow, businesses can build chatbots that understand and respond to user queries naturally and intuitively. Dialogflow also integrates with other Google services such as Google Assistant, Google Cloud Speech-to-Text, and Google Cloud Text-to-Speech. Dialogflow offers a free plan that allows businesses to build and deploy chatbots with up to 1,000 requests per month. Beyond that, businesses can upgrade to one of Dialogflow’s paid plans.
2. Tars
Tars is a chatbot platform allowing businesses to build chatbots without coding knowledge. With Tars, businesses can create chatbots that can answer customer queries, schedule appointments, and perform other automated tasks. Tars also offer a drag-and-drop interface that makes it easy for businesses to create and customize their chatbots. Tars offer a free plan that allows businesses to build and deploy one chatbot with unlimited conversations. Beyond that, businesses can upgrade to one of Tars’ paid plans. This is a great tool if you want to improve your customer engagement quickly.
4. Chatfuel
Chatfuel is a chatbot platform that allows businesses to build chatbots for Facebook Messenger. With Chatfuel, businesses can create chatbots that can respond to customer queries, provide product recommendations, and perform other automated tasks. Chatfuel also offers a drag-and-drop interface that makes it easy for businesses to create and customize their chatbots. Chatfuel offers a free plan that allows businesses to build and deploy chatbots with up to 50,000 subscribers. Beyond that, businesses can upgrade to one of Chatfuel’s paid plans which has more advanced features that can help elevate your customer experience.
5. Botpress
Botpress is a chatbot platform that allows businesses to build chatbots using open-source software. With Botpress, businesses can create chatbots that understand and respond to user queries naturally and intuitively. Botpress also offers a drag-and-drop interface that makes it easy for businesses to create and customize their chatbots. Botpress offers a free plan that allows businesses to build and deploy chatbots with unlimited conversations. Beyond that, businesses can upgrade to one of Botpress’ paid plans that offer some other amazing elements you can use to help your customers.
Chatbots have become an essential tool for businesses to engage with their customers. The chatbot platforms listed above offer businesses a range of options for building and deploying chatbots. Whether you’re looking for a platform that allows you to build chatbots without coding knowledge or one that offers powerful natural language processing capabilities, there’s a chatbot platform out there for you. With the right chatbot platform, businesses can improve their customer engagement and provide superior support to their customers.
