For avid gamers immersed in the world of Electronic Arts (EA) games, encountering a “Temporarily Lost Connection” error can be a frustrating experience. Whether you’re in the midst of an intense gaming session or trying to access online features, this error can disrupt your gaming flow. Fear not, as this comprehensive guide is here to walk you through potential solutions and get you back into the gaming action.

Check Your Internet Connection

1. Check Your Internet Connection

The first step in addressing the “Temporarily Lost Connection” error is to ensure the stability of your internet connection. A sporadic or weak connection can lead to disruptions in the EA app. Restart your router, switch to a wired connection if possible, or try connecting to a different network to rule out any connectivity issues.

2. Verify EA Server Status

Before delving into troubleshooting on your end, it’s essential to check the status of EA servers. The issue might be on their end, and if that’s the case, there’s little you can do except wait for EA to resolve the problem. Visit EA’s official website or follow their social media channels for real-time updates on server status.

3. Restart the EA App

Sometimes, a simple restart can do wonders. Close the EA app completely and relaunch it. This basic step can help refresh the connection and resolve temporary glitches that may be causing the error.

4. Update the EA App

Outdated versions of the EA app may contain bugs or compatibility issues that can lead to connection errors. Ensure that your app is up to date by checking for updates in your app store (e.g., Google Play Store or Apple App Store). Download and install any available updates to ensure you are using the latest version of the app.

5. Clear Cache and Data

Cached data can accumulate over time and cause performance issues. Navigate to your device’s settings, find the EA app, and clear both cache and data. Be aware that this will log you out of the app, so ensure you have your login credentials handy.

Disable VPN or Proxy

6. Disable VPN or Proxy

If you’re using a Virtual Private Network (VPN) or a proxy, it may interfere with the connection to EA servers. Disable these services temporarily and check if the error persists. EA’s servers may flag VPNs as suspicious, leading to connection issues.

7. Check Firewall and Antivirus Settings

Firewall or antivirus settings on your device may block the necessary connections for the EA app. Review your security settings and ensure that the EA app is allowed to access the internet. Adding the app to your firewall or antivirus exception list can often resolve connectivity issues.

8. Reinstall the EA App

If all else fails, consider uninstalling and reinstalling the EA app. This will remove any corrupted files or settings that might be causing the “Temporarily Lost Connection” error. After reinstalling, log in with your EA account and check if the problem persists.

9. Contact EA Support

If none of the above solutions resolve the issue, it’s time to reach out to EA support. Visit EA’s official support website or contact their support team through live chat or email. Provide detailed information about the error, steps you’ve taken to troubleshoot, and any error messages you’ve encountered. The support team can offer personalized assistance based on your specific situation.

10. Patience is a Virtue

In some cases, the “Temporarily Lost Connection” error may be due to server maintenance or high traffic. If this is the case, all you can do is wait patiently for EA to resolve the issue on their end. Keep an eye on official channels for updates on server status and anticipated downtime.


Encountering a “Temporarily Lost Connection” error in the EA app can be a hurdle, but with a systematic approach to troubleshooting, you can often find a solution. From checking your internet connection to reaching out to EA support, these steps aim to cover a range of potential issues. Remember that technology can be unpredictable, and occasional disruptions are a part of the gaming experience. Stay patient, follow the steps outlined in this guide, and soon enough, you’ll be back to enjoying your favorite EA games without the frustrating connection interruptions. Happy gaming!

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